Pre-Sales Questions (FAQ)
Why should i host with you?
1) We have fantastico deluxe, rvskin, zend optimizer and others script enable as below:
These feature will fit what hosting customers need to host different function scripts.
You can check the full fantastoco deluxe list
here.
2) Our server is monitor by theplanet and total server solution:
(server 1) link available upon request
(server 2) link available upon request
We have real prove of , and sms alert of downtime (we received the alert instantly, and will take action as soon as possible)
1% downtime is for server reboot and kernal update, we have 0 downtime actually.
3) security
We have 3rd party server adminstrator to detect any illegal site hosted on the server, Hosting security is our #1 place.
Is there a minimum time contract/commitment?
Not at all. You can pay monthly, quarterly, or yearly. You can also cancel at any time.
How soon will my account be set up and ready for use?
We will setup your account wthin 24 hours after received your subscription payment.
The hosting fee is for monthly or yearly?
We have different hosting plan available, please check the listing title and listing description for the package.
Can you register a domain name for me? Can you set up domains other than .com, .org, and .net?
Sure, we even have a domain reseller website/account for you (not enom), you can buy domain at reseller price (from $9.99) or resell domain to your customer for profits (.com .net .biz .us .org) For .co.uk .me.uk domain, we will register from another registrar.
Do you host Adult sites, warez sites or sites containing illegal material?
No. We DO NOT ALLOWED those site that host adult material, warez, Bittorent, live stream radio station, email blaster, spam, virus, or any illegal material or harmful scripts.
How fast are your connections?
We have multiple server located in Texas, U.S and Aberdeen, U.K, Europe just search on Google "check server speed" use any site to test one of our ip 74.55.201.178
Do you give money back guarantee?
Yes, we give our valuable hosting customer 14 days money back guarantee, no question ask.
Why don't you offer unlimited everything package while other seller offering?
We are here doing real business and hope all our customers will satisfy with our industrial standard hosting service, if you are also ready for real business, let talk about costing and possibility of unlimited package.
Hosting company are paying datacenter to rent dedicated servers, and each server will normally cost GBP 200- GBP350/month, if you get an offer as unlimited everything for just GBP 9.99/month, that's mean you can use the whole server without paying extra.Now imagine if you are the hosting company, will you invest GBP300/month to resell the whole server to a customer at only GBP5.99/month? If you keep offering customer with no limit, which mean they are possible to use the whole server and crash the server with their content.
If you don't believe and still wanted to test it out, you can try to upload a large movie file to their server and duplicate that files again and again in cpanel, when they see you have reached certain amount of server usage, you will get terminated.
What is the accepted payment method?
We accept paypal subscription payment; payment is automated unless you cancel the subscription. You will see the subscription link in payment instruction.
I am interested to online business, do you offer any business?
Yes, we are hosting provider and also web developer, we sell many type of websites and offer our member with new business module regularly.
What do you provide in extra?
When you become one of our customer, we will send you login to our marketing resources center, which contain tons of marketing ebooks, software and scripts, we even offer you with instant download website that you can use. worth $1,000!!!
I am a novice to reseller hosting, will you teach me how it works?
When you search across the web, we can see a lot of tutorial that's teach us how to use cpanel or whm, but these tutorial is only suitable to well trained user but not for a novice, so we have custom write a tutorial for beginner to expert (from how to use ftp, nameserver to manage multiple account in whm). you can even show it to your customers, because the tutorial will host on a common domain.
Does your server support .ASP?
No, .asp .jsp are windows base code, these website or script will not work on a linux server. But we will launch a new windows 2003 server with plesk for window, please let us know if you are interested to windows hosting.
